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Rollout board

Every confirmed AI rollout at Gulf banks, by stage. Cards move when a bank confirms the next step.

Announced0

Plan or strategy, nothing live yet
Nothing confirmed in public yet.
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Pilot1

Field test or limited roll-outKuwait Finance HouseKWAI video avatar 'Fahad' on branch kiosks4 Nov 2025 · Customer service

Live2

Available to customersADCBUAENew app built around an AI assistant11 May 2026 · Customer serviceBank AlbiladKSAReal-time AI fraud scoring, mule networks9 Jan 2025 · Fraud

Rules & deadlines3

What regulators expectUAE banksUAESMS and email OTPs phased out31 Mar 2026 · FraudCBUAEUAEAI guidance with 3 levels of human oversight11 Feb 2026 · RegulatorsQatar Central BankQAApproval needed before launching new AI4 Sep 2024 · Regulators